Never Miss Another Job
Your AI receptionist answers your calls, texts, and messages 24/7 — so you never lose a lead while you're on the tools. Built specifically for tradesmen who are too busy doing the work to answer the phone.
Got questions? Chat with our Down To Earth AI receptionist 👋
Learn about getting more leads for your trade
How It Works
We set your AI receptionist up For You
Tell us your trade, your services, and your preferred style. We Configure Your AI Receptionist to speak like part of your team — professional, friendly, and industry-aware. Done in under 24 hours.
Your AI receptionist answers Everything
Phone calls, texts, WhatsApp, Facebook, Instagram DMs, website chat, email — all 9 channels covered. She captures every lead and sends you the details instantly.
You Close The Job
You finish your current work, check your phone, and the lead is waiting. Name, number, what they need, when they need it. No voicemails to listen to. No missed opportunities.
You're under a sink, both hands full, phone buzzing in your pocket. You can't answer. By the time you call back, they've already booked someone else. That's a £500 job gone — not because you weren't good enough, but because you weren't available. It happens every single day to tradesmen across the UK. And it doesn't have to.
What's Included
Phone Calls
Your AI receptionist answers calls with your business name, understands the job, and captures every detail.
Missed Call Text-Back
If a call is missed, Your AI receptionist texts back automatically within seconds.
SMS
Your AI receptionist sends one professional reply acknowledging the enquiry and letting them know you'll be in touch.
One professional acknowledgment reply — the customer knows you've received their enquiry.
Website Chat
A live chat widget on your website where Your AI receptionist has a real conversation and captures the lead.
Your AI receptionist replies on WhatsApp — the channel your customers actually use.
Facebook Messenger
Instant responses to your Facebook page messages, 24/7.
Instagram DMs
Your AI receptionist handles enquiries through Instagram direct messages too.
Lead Capture
Every lead is captured and delivered to you with contact details, job description, and urgency level.
Human Escalation
Urgent enquiries are escalated to you — or to a professional human receptionist who calls the customer.
I built Down To Earth AI because I watched my mate lose three jobs in a week — all because he was on a job and couldn't answer his phone. He's a brilliant plumber. But he's not a receptionist. None of us are. Your AI receptionist exists so you can focus on what you're actually good at — the work — and never lose another lead because of bad timing.
— Jeff, Founder
Trusted by Tradesmen
Reviews and case studies coming soon.
Your AI Receptionist Works For Every Trade
Ready To Stop Missing Jobs?
Get your AI receptionist set up for your business in under 24 hours.
£299 setup · £99/month
15 minute chat with Jeff. No obligation.
Frequently Asked Questions
When a customer contacts you — by phone, text, WhatsApp, email, or any of 9 channels — Your AI receptionist responds instantly. On phone and website chat, she has a full conversation. On text-based channels like WhatsApp, email, and social media, she sends one professional reply acknowledging the enquiry. For urgent jobs, she escalates to you or a human receptionist. Every lead is captured and delivered to you. No app to install. No equipment needed. Works with your existing number.
Your AI receptionist is an AI receptionist — not a robotic chatbot. She understands context, speaks naturally, and knows the difference between a burst pipe emergency and a general enquiry. On phone calls and website chat she has a real conversation. On text channels she sends one professional reply. Urgent enquiries are escalated to you or a human receptionist who calls the customer.
£299 one-off setup, then £99 per month. That includes 5 hours of talk time. After that it's 20p per minute. No contracts, no minimum terms. And there's a 30-day full money back guarantee — so if it's not for you, you get every penny back.
Your AI receptionist is configured for 13 trades: plumbers, electricians, locksmiths, gas engineers, drainage engineers, glaziers, roofers, HVAC engineers, alarm and security installers, pest control, garage door engineers, builders, and appliance repair engineers. Each configuration is tailored to the specific language, urgency levels, and service types of that trade.
Yes. There's a 30-day full money back guarantee. If your AI receptionist doesn't work for you — for any reason — you get a complete refund. No questions, no hassle, no fine print.
No. Your AI receptionist works with your existing phone number and business setup. We handle all the configuration during onboarding. There's nothing for you to install, download, or maintain.
Your AI receptionist works 24/7, 365 days a year. She never sleeps, never takes a holiday, and never calls in sick. Whether a customer calls at 2am about an emergency or at 6pm on a Sunday about a quote, Your AI receptionist answers.
Typically under 24 hours. We collect your business details, Configure Your AI Receptionist for your specific trade, connect your channels, and you're live. Most tradesmen are up and running the same day.
AI consulting helps small businesses identify where artificial intelligence can save time, reduce costs, and win more work. At Down To Earth AI, we've taken this a step further by building ready-made AI tools specifically for tradesmen — no lengthy consulting process needed. Our AI receptionist, lead generation websites, and marketing automation are practical solutions you can start using immediately.
AI handles the repetitive tasks that eat into your day — answering phone calls, responding to enquiries, following up on quotes, managing customer communications. For tradesmen, this means you can focus on the work instead of the admin. Our AI receptionist alone saves most tradesmen 2-3 hours per day.
Yes. While our core products — AI receptionist, lead generation websites, and AI marketing — work straight out of the box, we also offer AI automation consultations for tradesmen who want a bespoke strategy. From a basic assessment to a full business automation roadmap, we'll help you work out exactly where AI can make the biggest difference in your trade business.
We're not a generic AI consultancy. Down To Earth AI was built by someone who ran trade businesses for 25 years — landscape gardening, building maintenance, and tree work. Every tool is designed for how tradesmen actually work — on site, hands dirty, phone buzzing in your pocket. We keep things simple, practical, and affordable. No tech jargon, no complexity, just solutions that work.
Absolutely. In fact, that's where AI makes the biggest difference. A plumber or electrician working alone can't answer the phone while they're on a job, can't do marketing in the evenings, and can't chase quotes while they're fitting a boiler. AI handles all of that — giving you the operational capability of a much larger company without the overhead.
Not anymore. AI used to be reserved for big corporations with massive budgets. We've made it accessible and affordable for every tradesman in the UK. No tech knowledge needed. No complicated setup. Just practical tools that help you win more work and never miss another lead.