Someone Messaged Your Facebook Page About A Leak. Your AI receptionist Replied In Seconds.

Your Facebook business page is a shop window. When a homeowner sees your 5-star reviews and clicks 'Send Message,' they expect a fast reply. If your page says 'Usually replies within a day,' they message a competitor instead. Your AI receptionist captures the lead details, assesses urgency, and sends one professional reply — changing your badge to 'Usually replies instantly.'

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Jaina, your AI receptionist

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Tell me about your plumbing business and I'll show you how I handle your Facebook messages

A homeowner in Garforth has been scrolling Facebook on her lunch break. Someone in a local community group asked: 'Anyone know a decent plumber? Kitchen tap's been dripping for weeks.' Three people tagged your business. She clicks through to your page, sees 47 five-star reviews, and hits 'Send Message': 'Hi, I've been recommended by a friend. My kitchen tap has been dripping for about two weeks. I've tried tightening it but it's still going. It's a mixer tap. I'm in Garforth, LS25.' Without your AI receptionist, your page shows 'Usually replies within a day.' She reads that, closes Messenger, and messages the next plumber. with your AI receptionist, a professional reply appears within seconds: 'Hi! Thanks for the message — and great to hear you've been recommended. We've noted the details about the dripping tap in Garforth. We're currently on a job but we'll call you back as soon as we're finished to arrange a visit.' Your page badge changes to 'Usually replies instantly.' The lead is captured — tap issue, LS25 postcode, recommendation. You phone back that evening, arrange a Thursday visit. 15-minute fix, £45. She leaves a 5-star review mentioning the instant Facebook reply.

How It Works

1

Facebook Message From Recommendation

Community group recommendations drive Facebook messages. When someone tags your page and a potential customer clicks through, they expect a fast response. Your AI receptionist captures their details and the nature of the job instantly.

2

Your AI receptionist sends One Professional Reply

Within seconds, one reply goes out acknowledging the message. If the message describes an emergency — burst pipe, flooding — the lead is flagged as urgent and escalated to you or a human receptionist who calls the customer directly.

3

Lead Captured, You Follow Up Personally

The customer's details, job description, and postcode are delivered to you. You phone back when you're free — fully informed and ready to arrange a visit.

Frequently Asked Questions

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